Terms of Service
These terms govern your use of Fortress (the “Service”), a product of Miantech (“Miantech”, “we”, “us”), based in the United Kingdom. By creating an account or using the Service you agree to them.
1. What Fortress is
Fortress watches the events and telemetry your application sends, detects failures and unusual activity, groups them into incidents, explains what happened, and can issue protective actions that it then verifies. It also includes a Chaos Lab for running safe, simulated failures against your own projects.
Fortress does not make an application unhackable, and we do not guarantee that any particular attack, outage or failure will be detected or prevented. It adds visibility and a layer of protection. You remain responsible for the security and legal compliance of your own application.
2. Your account
- Give us a valid email address and keep your sign-in details confidential.
- You are responsible for everything done through your account, including with API keys you create.
- You must be at least 18 (or the age of majority where you live), and authorised to bind your company if you sign up for one.
- We may suspend or close an account that breaks these terms, abuses the Service, or is used unlawfully.
3. Acceptable use
You agree not to:
- use Fortress to test, monitor or act against any system you do not own or have permission to test;
- use the protection or testing features in a way that could harm third parties;
- try to get around rate limits, API key scoping or the separation between accounts;
- copy the Service’s functionality by systematically extracting it;
- break any law or anyone’s rights through your use of the Service.
4. Plans and payment
Fortress is currently free to use, within the plan limits shown on your Account tab. If we introduce paid plans, we will tell you well in advance, nothing will be charged without your clear agreement, and the details of billing, cancellation and refunds will be shown before you pay.
5. Your data
- You keep all rights to the data your applications send to Fortress.
- You give us a limited licence to process that data only to provide the Service to you. We do not sell it or use it to train models for anyone else.
- You are responsible for having the right to send that data, including meeting your own obligations to your end users.
- Our Privacy Policy explains how we handle personal data.
6. Availability and support
We work to keep Fortress running but do not promise it will always be available or error-free. We may carry out maintenance, with notice where practical. Support is provided on a best-effort basis by email.
7. Keeping and deleting data
The retention periods are listed in the Privacy Policy. You can export your data or permanently delete your account at any time from the Account tab. Deletion is permanent, and we may keep what the law requires us to keep.
8. Disclaimers and liability
- The Service is provided “as is”, without warranties of any kind to the fullest extent the law allows.
- To the fullest extent the law allows, Miantech is not liable for indirect or consequential loss, or for loss of data, revenue or profit arising from your use of the Service.
- Nothing in these terms limits liability that cannot be limited by law, such as for death, personal injury caused by negligence, or fraud, or your statutory rights as a consumer.
9. Ending your use
You can stop using Fortress and delete your account at any time. We may suspend or end your access if you break these terms or if the law requires it, giving notice where we reasonably can. Anything that by its nature should continue after that, such as section 8, does.
10. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, without affecting any rights you have as a consumer to bring a claim where you live.
11. Changes
We may update these terms. If a change is material we will tell you by email or in the dashboard before it takes effect. Using the Service after that means you accept the updated terms.